The Power of Strategic Listening by Laurie Lewis

The Power of Strategic Listening by Laurie Lewis

Author:Laurie Lewis
Language: eng
Format: epub
Publisher: Rowman & Littlefield Publishers
Published: 2019-09-08T16:00:00+00:00


Chapter Four

Technology and Listening

Organizations are increasingly using technology to listen to their stakeholders, as examples in previous chapters illustrate. Newer technologies for organizational listening include those in the following list (Macnamara, 2016):

Media monitoring applications and services

Social media monitoring applications and services

Text analysis and content analysis software programs

E-democracy applications used to analyze online consultations

Specialist sense-making software

Argumentation software and systems



Download



Copyright Disclaimer:
This site does not store any files on its server. We only index and link to content provided by other sites. Please contact the content providers to delete copyright contents if any and email us, we'll remove relevant links or contents immediately.